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Thread: Tuck and roll upholstery is expensive!

  1. #31
    Join Date
    Jul 2002
    Posts
    677
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    16
    The shop has an obligation to make this right. Shop should of requested a photo of seats if they had doubts of assembly. Both parties have a share of responsibility for this error. Customer is always right. Stand your ground. Be firm but polite. Carl, good luck.

  2. #32
    Join Date
    Jul 2004
    Posts
    2,905
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    Quote Originally Posted by Carl C View Post
    The shop recovered my original seats....
    I'm still not sure how I will handle this.
    If you gave them your original seats, then they should have done the new ones to have the same curve.
    Take the cushions back, with pictures of the new ones and the old ones.
    ....but do it now, don't wait.
    Why is faster never fast enough.

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